Issues table


Review the following tables for issues that were corrected in BMC Helix Innovation Suite 25.4 and for known issues that remain open.

Corrected issues

View the issues in the following tables by the default sort order, Status, which shows the corrected issues first. 

The version number represents the update (Year.Month.Release) or release number (MajorRelease.MinorRelease.ServicePack.Patch) in which the issue is fixed.

Known (open) issues

To view only the open issues, click the Status filter, and select Open

You can also filter and sort issues according to the found version (version in which the issue was found), component, or defect ID. 

Warning

Important

The following table lists all the known issues, and only the critical customer and partner-reported issues were corrected in this release of BMC Helix Innovation Suite. For information about any particular issue that is not listed in this table, contact BMC Support.

Component

Description

Status

Found in

Defect ID

AR System serverThe server keeps restarting because arprobe fails to maintain a stable connection to the MSSQL Availability Group database due to an outdated JDBC driver.Fixed in 25.4.0125.1.00DRD21-112679
BMC Helix Innovation SuiteLicense issue occurs in production after importing a content package. The error indicated that the application was not licensed, causing an outage and blocking data promotion and customization.Fixed in 25.4.0025.1.00DRD21-134027
BMC Helix Innovation SuiteRxNamedListService V2 API returns duplicate entries when Label and Value fields are identical on translation-enabled forms.Fixed in 25.4.0025.4.00DRD21-133445
BMC Helix Innovation SuiteUsers with @ in their login name cannot access process instance results due to incorrect domain stripping logic in access validation.Fixed in 25.4.0025.2.00DRD21-135328
AR System server

Response headers from a third-party web service containing MIME_Boundary fail to parse correctly, causing execution errors. This issue is caused by usingMimeConfig config = new MimeConfig(), that is no longer supported inapache-mime4j-core-0.8.10.jar.

Fixed in 25.4.0025.1.00DRD21-130160
AR System serverFunctional role updates are not propagated across servers because SignalMessageData messages are not handled by the expected message handler. Fixed in 25.4.0025.2.00DRD21-133759
Search filter for BMC Helix Knowledge ManagementWhen administrators define search filter queries that include repeated NOT operators, such as Tag1 AND NOT NOT Tag2, the system incorrectly accepts these invalid expressions without returning an error.Fixed in 25.4.0025.3.00DRM64-2415
BMC Helix Innovation Studio

When you create a process with parallel User Task and set the thread pool size to greater than one, the process fails or returns to its previous state. 

Fixed in 25.4.0025.3.00DRD21-120285

 

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BMC Helix Innovation Suite 25.4