BMC Helix Innovation Suite applications benchmarking lab and solution deployment


The deployment architecture of the BMC Helix Innovation Suite Application benchmark is illustrated in the following figure: 

image-2024-4-29_14-2-59.png

Hardware specification for servers

The specifications for hardware used in the deployment architecture are shown in the following table:

Server/Machine

Specification

Number of nodes/servers

Server Details

Rancher Master Node

2 CPUs, 32 GB RAM

1

Ubuntu 22.04.1 LTS (GNU/Linux 5.15.0-143-generic x86_64)

Rancher Worker Nodes

40 CPUs, 96 GB RAM

3

Ubuntu 22.04.1 LTS (GNU/Linux 5.15.0-143-generic x86_64)

Postgres DB 17.4 server

28 CPUs, 56 GB RAM

1

Ubuntu 22.04.1 LTS (GNU/Linux 5.15.0-143-generic x86_64), 

PostgreSQL Configuration

Performance Automation Tool- JMeter Client Server 

16 Core at 2.10 GHz each, 32 GB RAM

7

Ubuntu 22.04.1 LTS (GNU/Linux 5.15.0-143-generic x86_64),

Apache JMeter version 5.1.1

Client computer (used for end-user timings)

4 Core at 2.11 GHz each, 16 GB RAM

1

OS - Microsoft Windows Server 12 R2, 64-bit

BMC Helix solution stack deployment details

All the hardware is virtualized. The details of the deployed instance are as follows:

Application Pods Specifications

Tier

# of Pods

PODs/Servers CPU and Memory Limit

JVM Heap Size

BMC Helix SSO

 3

2 Core CPU and 4 GB RAM

-Xmx2048m

BMC Helix Platform-FTS

2

8 Core CPU and 24 GB RAM

-Xmx12G -Xms12G

BMC Helix Platform-User

4

12 Core CPU and 22 GB RAM

-Xmx12G -Xms12G

BMC Helix Platform-INT

2

3 Core CPU and 13 GB RAM

-Xmx8G -Xms8G

BMC Helix Platform-SR

2

3 Core CPU and 13 GB RAM

-Xmx8G -Xms8G

BMC Helix MidTier-User34 Core CPU and 8 GB RAM-Xmx6G -Xms6G

BMC Helix Smart IT

2

4 Core CPU and 8 GB RAM

-Xmx6G -Xms6G

BMC Helix Digital Workplace

2

1.5 Core CPU and 8 GB RAM

-Xmx6G -Xms6G

AIS Plugin

1

2 Core CPU and 1 GB RAM

-Xmx512m -Xms256m

Atrium Plugin

2

2 Core CPU and 1 GB RAM

-Xmx512m -Xms256m

catalog-itsm-plugin

2

2 Core CPU and 1 GB RAM

JVM default value

clamav

1

2 Core CPU and 1 GB RAM

NA

catalog-itsm-plugin

2

2 Core CPU and 1 GB RAM

JVM default value

catalog-itsm-plugin

2

2 Core CPU and 1 GB RAM

JVM default value

catalog-itsm-plugin

2

2 Core CPU and 1 GB RAM

JVM default value

CMDB DSM Sync Plugin

1

3 Core CPU and 3 GB RAM

-Xmx2048m -Xms512m

data-connect-engine

1

2 Core CPU and 3 GB RAM

-Xmx2048m -Xms2048m

Email Engine

2

1 Core CPU and 2 GB RAM

-Xmx1024m -Xms256m

helix-gpt-assistant

2

1 Core CPU and 8 GB RAM

NA

helix-gpt-data-connection

2

1 Core CPU and 8 GB RAM

NA

ITSM Plugin

1

2 Core CPU and 2.5 GB RAM

-Xmx512m -Xms256m

Norm Plugin

1

2 Core CPU and 1 GB RAM

-Xmx512m -Xms256m

Platform Plugin

2

2 Core CPU and 2.5 GB RAM

-Xmx1024m -Xms256m

Reconciliation Engine

1

1 Core CPU and 2 GB RAM

NA

Reconciliation ID service

1

4 Core CPU and 4 GB RAM

-Xmx2560m -Xms1536m

Reconciliation Merge service

1

2 Core CPU and 3 GB RAM

-Xmx2048m -Xms2048m

Report Plugin

2

2 Core CPU and 1 GB RAM

-Xmx512m -Xms256m

RKM Plugin

1

3 Core CPU and 4 GB RAM

-Xmx1024m -Xms256m

virtualchatplugin

2

2 Core CPU and 1 GB RAM

-Xmx256m -Xms256m

virtualchatserver

2

2 Core CPU and 2 GB RAM

-Xmx1024m -Xms1024m

PostgreSQL 17 Database server

1

48 Core and 72GB RAM

NA

 

 

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BMC Helix Innovation Suite 25.4