Performance benchmarking results for the BMC Helix Innovation Suite and Applications
The BMC performance team conducts a series of tests to establish the benchmark for version 25.4 of BMC Helix Innovation Suite and Applications. The benchmarking test also provides a guideline for sizing and optimal deployment configuration. For a realistic simulation of a production environment, all the servers are configured as clustered for high availability (HA), as clustering affects system behavior related to performance and scalability.
The benchmarking test was conducted for the following products:
- BMC Helix IT Service Management (Helix ITSM)
- BMC Helix Service Request Management
- BMC Helix Knowledge Management
- BMC Helix Single-Sign-On
- BMC Helix Atrium Configuration Management Database (Helix CMDB)
- BMC Helix Progressive Web Application (PWA)
- BMC Helix Digital Workplace
- BMC Helix Business Workflow
- BMC HelixGPT
- BMC Helix LiveChat
The results of the benchmark provide the following information:
- Quantitative test results for use cases, or as a baseline or reference
- A guideline for hardware sizing for a given workload
- System configuration recommendations for optimal performance
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