AR Filter API plug-ins configuration

The configuration information for the AR Filter API plug-ins is available in the following configuration forms:

  • AR System Administration: Plugin Server Configuration form
  • AR System Administration: AR System Configuration Generic UI form

For information about the log file configuration, see the Logging Configuration section in Setting-plug-in-server-configuration-options.

For information about how to configure a server to use plug-ins, see Configuring-a-server-to-use-plug-ins.

Use the configuration files to:

  • Configure a plug-in server and port
  • Enable plug-in logging
  • Troubleshoot plug-in issues

Related topics

Updating-configuration-settings-by-using-the-AR-System-Configuration-Generic-UI-form

Configuring-Java-plug-in-servers

Setting-plug-in-server-configuration-options

AR-Filter-API-plug-ins

Troubleshooting-issues-with-AR-System-Filter-API-plug-ins

The following table lists the configuration information of the AR Filter API plug-ins:

Action

Reference

Configure and use the AR Registry plug-in to register, modify, and unregister web services.

Configure and use the Command Automation Interface (CAI) plug-in to create, update, and receive data from other back-office applications.

Configure and use the CAI RESTful plug-in to establish communication between the Change Management application and BMC ProactiveNet Performance Management Server.

Configure and use the Charge-back plug-in to track costs associated with the configuration items (CIs) using the cost creation dialog box.

Configure and use the Docs Migration plug-in to convert an oldBMC Helix ITSM: Knowledge Management (7.1/7.2/7.5 non-AR System-based) article to an AR System-based RKM article.

Configure and use the File System Sync plug-in to synchronize files that were modified or added since the last sync with the RKM:KnowledgeArticleManager form. An AR Systemescalation calls this plug-in and passes the latest sync time.

Configure and use the Form Permissions plug-in to register the AR Systemform as a knowledge base item.

Configure and use the FTSplug-in to perform a search from a non-indexer server in a server group. The FTSplug-in provides row-level and field-level security for indexed data during searches.

Configure and use the BMC Helix ITSMUtil plug-in to set the Knowledge Article field as an input parameter.

Configure and use the Log Level Change plug-in to change the log levels of the BMC Helix ITSM: Knowledge Management plug-ins. 

Configure and use the NextId plug-in to merge new IDs on a form. 

Configure and use the Registration plug-in to enable the RKM user to register new knowledge sources and to modify, remove, enable, and disable knowledge sources, with the help of an interface.

Configure and use the Rule Engine plug-in for defining and running rules, such as getting data from a data source and updating or processing data in the data source, with the help of an interface.

Configure and use the Spreadsheet Data Generator (SDG) plug-in to look up the AR Systemforms, fields, and conditional dependency of fields and retrieves the field properties, such as the help text, length, and label of these fields. 

Configure and use the Twitter Alert Notification plug-in to send an alert notification or a "tweet" to a valid Twitter account.

Configure and use the Twitter User Registration plug-in to authorize a Twitter account and register a mapping between AR System server user and Twitter user accounts.

Configure and use the Update Knowledge Article Manager (KAM) Mapping plug-in to update the KAM core fields (Submit Date and Create Date) and the KAM Mapping field.

Configure and use the AR Migrate plug-in to enable interaction between the Dev to Prod application.

 

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