BMC Helix Innovation Suite 25.3

BMC Helix Innovation Suite, a single-tenant platform that helps you to develop, build, deploy, and use applications on cloud (SaaS) and on-premises environments. It also helps you to create and automate many business processes without learning a programming language or complex development tools.

BMC Helix Innovation Suite requires fewer resources and improves integration between components. 

Release notes and notices Updated 25 Jul 2025

Learn what’s new or changed for BMC Helix Innovation Suite 25.3 including new features, urgent issues, documentation updates, and fixes or patches.

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The following updates have been added since the release of the space:

Date

Summary

Reference

July 24, 2025

Issues that were corrected by 25.3 and issues that remain open

Enhancements available in 25.3:

  • View and configure chat responses in a carousel or card format
  • Configure dynamic welcome suggestions and view dynamic suggestions for chat responses
  • Invoke an AI agent from BMC Helix Innovation Studio workflow
  • Enhance the flexibility of the Record editor by binding inputs to view variables instead of record fields
  • Add a named list to filterable grid columns in a Record grid
  • Enable email action support in the activity log for a custom application
  • Enable localization of data in AR System forms
  • Create advanced search filters by combining AND, OR, and NOT operators for BMC Helix Knowledge Management by ComAround articles
  • (Controlled availability) Preview and edit BMC Helix Knowledge Management by ComAround knowledge articles directly within BMC Helix ITSM
25.3 enhancements and patches
July 24, 2025BMC announces the end of support for the AngularJS applications runtime. All BMC Helix Innovation Suite applications will use Angular runtime. Deprecated and discontinued features
April 15, 2025

Issues that were corrected by 25.2 and issues that remain open

Enhancements available in 25.2:

  • Customize the disclaimer message for the HelixGPT chat component
  • Prepare custom-coded application bundles for upgrades
  • Simplified licensing model for BMC Helix Service Management Suite
  • Sync data from BMC Helix SaaS to an external destination
  • Creation of BIRT reports disabled
  • Import specific articles to BMC Helix Knowledge Management by ComAround. 
25.2 enhancements and patches

 

Tailoring applications and automating processes

Customize your BMC Helix Innovation Studio application to automate processes so that you can save time and reduce user efforts.

Enabling services

As an administrator, enable services to leverage operational benefits of BMC Helix Innovation Suite.

Setting up and going live

Set up BMC Helix Innovation Suite and tailor the environment according to your organizational requirements.

Administering

Set up user accounts and manage and maintain the system after it is installed and configured.

Developing applications by using BMC Helix Innovation Studio

Develop codeless applications with minimal programming.Develop code-based applications by using the BMC Helix Innovation Studio SDK, and Maven archetypes to extend BMC Helix Innovation Studio to create custom components, custom REST APIs, and so on.If you are a Developer, this is a good place to start.

Developing Progressive Web Applications

Develop Progressive web applications (PWA), which use common web technologies, including HTML, CSS, and JavaScript. These applications are platform-independent and can be used across different devices, such as desktops, tablets, and mobiles.

Developing an API program

Integrate AR System forms with any third-party application by using REST API.

Troubleshooting

Resolve common issues or errors, review logs, or contact BMC Support.
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PDFs and videos

Get a list of all the videos, API documentation, and a PDF version of the BMC Helix Innovation Suite documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix Innovation Suite.

Related documentation

See the documentation of products related to BMC Helix Innovation Suite.

 

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