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Mid Tier preload logs

Mid Tier preload logs are available at the following location:

On Windows — <Installation directory>\bmc software\arsystem\midtier\logs

On Linux — /opt/bmc/ARsystem/midtier/logs

Related topics

Troubleshooting-Mid-Tier

Enabling-logs-for-Mid-Tier-troubleshooting

Best-practices-for-configuring-Mid-Tier-cache

The following sample log for Mid Tier preload describes when Mid Tier starts and completes the loading of the active links, menus, and forms.

Feb 1, 2020 4:16:58 PM - WARNING (com.remedy.log.PERFORMANCE) : START activelink/menu preload; start time = 1328141818774
Feb 1, 2020 4:16:59 PM - WARNING (com.remedy.log.PERFORMANCE) : END Activelink/menu preload; end time = 1328141819479; TOTAL(ms) = 705
Feb 1, 2020 4:16:59 PM - WARNING (com.remedy.log.PERFORMANCE) : START form preload; start time = 1328141819480
Feb 1, 2020 4:17:03 PM - WARNING (com.remedy.log.PERFORMANCE) : END form preload; end time = 1328141823072; TOTAL(ms) = 3592


 

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