Cannot connect to the Java plug-in server


If you configure Full Text Search on a non- AR System server and arserver.exe or arserverd has trouble connecting to the remote Java plug-in server:

  • Add the plug-in alias name in your primaryAR host file.
    For example:
    <IPAddressOfFTSComputer> <computer>.<Domain>
    172.23.82.228 primaryFTS.bmc.com
  • From primaryAR, use the telnet command to verify that you can connect to primaryFTS on port 9998:
    telnet primaryFTS.bmc.com 9998
  • If you have multiple network cards on primaryFTS, verify the IP address used on port 9998. Your plug-in alias should resolve this IP address.



 

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