Additional troubleshooting resources

The following additional logs and forms can help you track information or troubleshoot the AR System server and its components:

Related topics

Enabling-and-analyzing-logs


  • Server Events — A form that contains recorded events affecting the AR System data dictionary.
    For more information about this form, see Capturing-server-events-for-workflow-or-API-calls.
  • Server Statistics — A form that contains periodically recorded statistics about the server. For information about configuring statistics.
    See Setting-performance-and-security-options.
  • Windows EventViewer — An application that enables you to monitor and log events in your Windows system. Use the following logs for the specified issues:
    • System logs for trouble with starting services
    • Application log for trouble with the AR System server
  • UNIX Syslog — A file on UNIX servers that logs all serious server errors encountered.
  • Error log — A file that logs all AR System error messages you encounter. It is named arerror.log. For more information about the arerror.log file.
    See Server-error-log.
  • armonitor.log — Logs the startup activity for the AR System server and any other server component configured in the armonitor.cfg file.
  • Approval Server logging — See Approval server debug log. 
  • Flashboards logging — See Configuring-the-Log-Settings-page-by-using-Mid-Tier-Configuration-Tool.
  • Distributed Server Option logging — See Distributed-Server-Option-logging.
  • Plug-in logging — See Running the plug-in server.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*