Sample HTML result template

If you create your result templates with HTML, you can format the reply results that users see to make it look professional.

An HTML result template

The following HTML code was used to create the result template shown in the figure. Copy, paste, and then adapt what you need for your own result template.

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE>HDIN_Content</TITLE>
<META http-equiv=Content-Type content="text/html; charset=iso-
8859-1">
<META content="MSHTML 6.00.2800.1126" name=GENERATOR></HEAD>
<BODY>
<TABLE cellSpacing=0 cellPadding=0 width=772 border=0>
 <TBODY>
 <TR>
 <TD vAlign=top width=772 height=234>
 <TABLE borderColor=#cccccc cellSpacing=1 cellPadding=1
width="100%"
 border=0>
 <TBODY>
 <TR borderColor=#cccccc>
 <TD colSpan=5>
 <HR>
 </TD></TR>
 <TR borderColor=#cccccc>
 <TD width="11%">Incident #</TD>
 <TD width="17%"><a href="http://polycarp/arsys/servlet/
ViewFormServlet?server=polycarp&form=HD+Incident&eid=#$$Request
ID$$#">#$$Request ID$$#</a> </TD>
 <TD width="21%"> </TD>
 <TD width="14%"> </TD>
 <TD width="37%"> </TD></TR>
 <TR borderColor=#cccccc>
 <TD colSpan=5>Requester

Information_______________________________________________________

_____________________</TD></TR>
 <TR borderColor=#cccccc>
 <TD width="11%" height=56>
 <DIV align=center><IMG height=40 src="people.gif"
 width=38></DIV></TD>
 <TD width="17%" height=56>Last Name</TD>
 <TD width="21%" height=56>#$$Last Name$$#</TD>
 <TD width="14%" height=56>Email</TD>
 <TD width="37%" height=56>#$$Email
 Address$$#</TD></TR>
 <TR borderColor=#cccccc>
 <TD colSpan=5>Incident
 Information_______________________________________________________

_______________________</TD></TR>
 <TR borderColor=#333333>
 <TD borderColor=#cccccc width="11%" rowSpan=3>
 <DIV align=center><IMG height=43
 src="tools.gif" width=46></DIV></TD>
 <TD borderColor=#cccccc width="17%">Impact</TD>
 <TD borderColor=#cccccc width="21%">#$$Impact$$#</TD>
 <TD borderColor=#cccccc width="14%">Status</TD>
 <TD borderColor=#cccccc width="37%">#$$Status$$#</TD></TR>
 <TR>
 <TD width="17%">Category</TD>
 <TD width="21%">#$$Category$$#</TD>
 <TD width="14%">Type</TD>
 <TD width="37%">#$$Type$$#</TD></TR>
 <TR>
 <TD width="17%">Item</TD>
 <TD width="21%">#$$Item$$#</TD>
 <TD width="14%">Assigned To</TD>
 <TD width="37%">#$$Assigned To$$#</TD></TR>
 <TR>
 <TD borderColor=#cccccc colSpan=5>
 <HR>
 </TD></TR></TBODY></TABLE></TD></
TR></TBODY></TABLE></BODY></HTML>

Sample HTML result template

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