BMC Helix Dashboard performance benchmark use cases

This topic describes the following BMC Helix Dashboard use cases that were run during the tests:

Incident Dashboard

The sequence of actions for this use case is as follows:

Table

Phase	User Action	Step
Transaction	A) Log on to the Helix Dashboard	Log on to the Helix Dashboard home page.
Transaction	B) Open Incident Dashboard	Goto General Select Folder "Helix ITSM" Open Dashboard "Incident Dashboard" for the last 30 days(default setting)
Transaction	C) Log out	Click the Logout button.

The sequence of actions for this use case is as follows:

Table

Phase	User Action	Step
Transaction	A) Log on to the Helix Dashboard	Log on to the Helix Dashboard home page.
Transaction	B) Open Change Dashboard	Goto General Select Folder "Helix ITSM" Open Dashboard "Change Dashboard" for the last 30 days(default setting)
Transaction	C) Log out	Click the Logout button.

The sequence of actions for this use case is as follows:

Table

Phase	User Action	Step
Transaction	A) Log on to the Helix Dashboard	Log on to the Helix Dashboard home page.
Transaction	B) Open Channel Dashboard	Goto General Select Folder "Helix ITSM" Open Dashboard "Channel Dashboard" for the last 30 days(default setting)
Transaction	C) Log out	Click the Logout button.

The sequence of actions for this use case is as follows:

Table

Phase	User Action	Step
Transaction	A) Log on to the Helix Dashboard	Log on to the Helix Dashboard home page.
Transaction	B) Open BWF Dashboard	Goto General Select the Folder "Helix Business Workflows" Open Dashboard "Helix Business Workflows Dashboard" for the last 30 days(default setting)
Transaction	C) Log out	Click the Logout button.

The sequence of actions for this use case is as follows:

Table

Phase	User Action	Step
Transaction	A) Log on to the Helix Dashboard	Log on to the Helix Dashboard home page.
Transaction	B) Open DWP Request Overview Dashboard	Goto General Select the Folder "Helix Digital Workplace" Open Dashboard "DWP Request Overview Dashboard" for the last 30 days(default setting)
Transaction	C) Log out	Click the Logout button.