Administering
The following topics describe the activities in detail and help you learn how to administer BMC Helix Innovation Suite:
Action | Reference |
|---|---|
Select the required BMC Helix Innovation Studio applications that the user can access and tailor. After you grant access to these applications, the user can log in to BMC Helix Innovation Studio and can access and tailor only those applications. | |
Assign BMC Helix Innovation Studio application licenses to users, so that the users can view and customize these applications. | |
Monitor the license usage to ensure that your usage is in compliance with your purchased licenses by using the AR System forms. | |
Provide consent to collect data to get information about the usage of the product for the purpose of identifying defects, improving performance, or developing new product features.
| |
Configure the Mid Tier to manage client requests, individual AR System server settings such as logs and licensing, server groups for high availability, and load balancers. | |
Begin working with the BMC Helix Innovation Suite by learning how to load foundation data by using different methods. | |
Create users, groups, and roles, assign permissions, and set up preferences. | |
Configure companies, catalogs, and people. | |
Import data into your BMC Helix ITSM applications. | |
Monitor memory, server groups, and so on. | |
Configure OAuth 2.0 authentication for the Exchange Web Services (EWS) protocol for your mailbox. | |
Define and deploy data and objects; audit, archive, import, and export data and objects. | |
Set options in configuration files that are read upon startup of AR System components. | |
| Transfer data from BMC Helix SaaS (on PostgreSQL) to your preferred data lake or warehouse by using BMC Helix Connector. |