Using email to submit and query requests
If the administrator has set up Email Engine, as a user, use email to search for requests by sending queries to the AR System server or to create or submit new requests. Use the following methods to run queries or submit requests on the AR System server by using email:
Action | Reference |
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Learn how to create and run queries on the AR System server by using email. | |
Learn how to submit a new request to the AR System server by using email. |
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*