Finding a request by example

As a user, if you do not have a search qualification to find the required requests, leverage the find by request feature to find the information that you want. To use this feature, open a form and enter the related information and run a search. The information that you enter is used as sample information by AR System to search for requests that match the sample information.

Important

You cannot specify search criteria for attachment fields. 

Related topics

Running-and-saving-searches

Define-a-complex-search-criteria-by-using-the-advanced-search-bar

To search for requests

  1. In Mid Tier, open a form in Search mode, for which you want to find requests.
    221_Search mode.png
  2. To specify the search criteria, enter information in the required fields.
    If you enter values for more than one field, the logical AND operator is automatically applied for the search criteria. The more fields you fill in, the more specific your search becomes.
  3. Click Search.

The following topics provide information about how to find a request by example:

Action

Reference

Search for requests by using different search styles that define how a character field conducts the search across the database.

Learn how to use relational operators and wildcard symbols to override the default search style.

Learn how to use the relational operators and wildcard symbols in advanced search bar to refine or widen the search results.

Learn how to search for an instance of a wildcard symbol as a character.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*