Troubleshooting Approval Service

When troubleshooting Approval Server, complete the following tasks:

Make sure that you check the hotfix level of both AR System server and Approval Server. For any questions about hotfixes and applying hotfixes, read through the associated Readme file or contact BMC Support by opening a support ticket.

Related topic

Setting-up-the-approval-process

When an issue occurs while using Approval Server, analyze the cause. The following list includes the common problems that can occur when using Approval Server:

Popular knowledge articles for Approval Server

The following list includes some of the popular knowledge articles from BMC Communities for Approval Server:

Video for Approval Server

The following video (6:32) explains how to test Approval Server.


 

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