Server logging modes


You can configure the AR System server to log activity for the following server functions:

  • Alert
  • ARSIGNALD process
  • Distributed Server Option (DSO)
  • C API
  • Escalations
  • Filters
  • Full Text Indexing
  • Plug-in server
  • Server Group
  • SQL
  • Thread
  • User

To turn on any of the logging modes and to configure related logging options, such as the name and location of the log file, use the Logging tab of the AR System Administration: Server Information form. See Configuring-AR-System-servers.

You can activate and deactivate the various logging modes at any time while the program is running.

For more information about logging Mid Tier and DSO servers, see:

After a log is activated, logging starts immediately. By default, each log file is restarted when you restart the AR System server process or when you reactivate logging after it has been deactivated. When this occurs, the previous log file is renamed with a .bak extension (for example, ARSystemInstallDir\arserver\Db\arsql.log.bak), and a new file is created. After the initial log is created, there are always two versions of the log file (the current one and the previous one).

Important

The server must be running to generate output to the log files. If there is no logging output to one of these log files, review the arerror.log file to determine whether the server process itself has terminated.

Appending to an existing log file

To append to an existing log file, change the Log File Creation option in the logging tab to Append To Existing. If you select this option, data will be appended to the same log file each time logging is turned on or off, including when you restart the server. A backup of the log file is not created when the append option is selected. The log file grows to the maximum size configured, at which time the newest entries will overwrite the oldest entries.

Using the same log file for different log types

You can configure different types of logging to report to the same log file, providing a sequence of AR System events. To do so, enter the same path and log file name for the logs you want to combine.

Important

Do not combine the plug-in server, or distributed server log with other logs. If you do, the plug-in server, or distributed server information can be randomly interspersed in the log, and will be confusing to read.

This approach can be useful when tracing a transaction that might generate several types of log output. For example, an API log and SQL log that write to the same file provide a chronological list of SQL events that are triggered by specific API calls.

Warning

Combining different types of log output in the same log file can have an adverse effect on performance, because logging threads might have to wait for access to the log file.

Each log file entry begins with one of the tags listed in the following table:

When a log file contains output from multiple traces, the tag identifies the action associated with the entry.

Log file tags

Creating per-thread log files

To decrease the impact to AR System performance when logging is enabled, you can create per-thread log files. (Select the Log Per Thread check box on the Log Files tab of the AR System Administration: Server Information form.)

You can create the following types of per-thread logs:

  • Alert
  • API
  • Escalation
  • Filter
  • Full Text Index
  • SQL
  • User
    (For on-premises deployments only) The DSO, thread, plug-in server, and server group logs do not support per-thread logs.
    On per-thread logs, the thread ID is inserted into the log file name (for example, arapi-1444.log, arapi-1716.log, and arapi-1720.log for the API log).

    Important

    Thread IDs can be re-used from one running of the server to another, and different thread types can be assigned the same thread ID after the server is restarted.

    For example, during one run of the server, the file arapi-1142.log might contain log output for the Fast thread, but the same file name could be used to log the Admin thread after the server is restarted.

    Make sure you use the correct thread log for the current run of the server. To monitor which thread types are assigned to which thread ID, have thread logging turned on when the server starts.

    AR System uses the following rules to avoid creating log files for thread and log combinations that will never be used:

    Logs that threads use when creating per-thread log files


 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*