Analyzing logs


You can trace the activity of most AR System server functions in a log file. The following topics describe the various types of log files available in AR System:


Action

Reference

Learn about the BMC Helix CMDB log files.

Learn to activate workflow logging.

Learn how Distributed Server Option(DSO) logs track the steps and events of distributed operations handled by the DSO server

Learn to turn on logging to verify that Approval Server is running or to audit its activities.

Learn to use the AR System Email Error Logs form to troubleshoot email transmission or email formatting issues, as well as email system environment issues.

Learn more about the arerror.log file.

Learn about the log entry format and the possible values for the entries in log files.

Learn to analyze the AR System Log Analyzer tool output.

For details about BMC Helix CMDB logs, see Enabling reconciliation job logs.

 

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