Defining search data sets
Before you begin
- Create the IBM Watson Discovery collection.
For more information about using Knowledge Management articles, see Installing-and-configuring-the-cognitive-search-data-crawler-for-BMC-Helix-ITSM-Knowledge-Management-articles.
For more information on how to leverage an external database or file system, see Creating-file-system-and-database-collections-for-searching-external-data. - Create an in-bundle setting in your application.
- Configure IBM Watson Discovery service.
To create a BMC Helix Innovation Studio Search Data Set
- Log in to BMC Helix Innovation Studio and navigate to the Administration tab.
- Click the in-bundle application configuration that you created for search data sets.
For example, if you want to add a search data set in the application My application, click My application > Cognitive Search. - In the Cognitive Search Data Sets section, click New.
- From the list, select BMC Helix Innovation Studio Data Set.
In the New Cognitive Search Data Set page, enter the values for the following fields:
Field
Description
Data Set Name
Name of your Search Data Set.
Description
Description that provides details about the Search Data Set.
Locale
Locale of your search data set.
Record Definition Name
Select the record definition that you want to specify in the search data set
Confidence Threshold
Specify a value in the range between 0 and 1 that indicates the confidence level of the data set. The confidence threshold is used as a filter to display the search data set. Only the search data set content with a confidence score greater than or equal to the Confidence Threshold value is returned in the search results.
Important: If the field is left blank, then the default value (0) is selected.
For more information about IBM guidelines on assigning confidence values, see How to select a threshold for acting using confidence scores.
The following image displays the New Cognitive Search Data Set page:
- Click Save.
The search data set is displayed in the Cognitive Search Data Sets section, as shown in the following image:
After the data set is saved, its status changes to Created. This data set is mapped to the IBM Watson Discovery collection.
To create an external Search Data Set or Knowledge Management data set
- Log in to BMC Helix Innovation Studio and navigate to the Administration tab.
- Click the application configuration that you created for search data sets. For more information, see Creating-an-application-configuration-for-defining-search-data-sets.
For example, if you want to add a search data set in the application My application, click My application > Cognitive Search. - In the Cognitive Search Data Sets section, click New.
- From the list, select External Data Set.
In the New Cognitive Search Data Set dialog box, enter the values for the following fields:
Field
Action
Data Set Name
Enter the name of your search data set. It is recommended that this is the same name as the corresponding collection in IBM Watson Discovery.
Description
Enter a description that provides details about the search data set.
Locale
Select the locale of your search data set.
Collection ID
Enter the Collection ID of an existing collection in IBM Watson Discovery.
Important: Make sure that you enter the Collection ID of the external data set. To get the Collection ID, log in to IBM Watson Discovery.
External Data Set Source
Select one of the following options:
- RKM—Select if you want to create a data set for Knowledge Management articles.
- Other—Select if you want to create a data set for any other external data source, which is not Knowledge Management.
Confidence Threshold
Specify a value in the range between 0 and 1 that indicates the confidence level of the data set. The confidence threshold is used as a filter to display the search data set. Only the search data set content with a confidence score greater than or equal to the Confidence Threshold value is returned in the search results.
Important: If the field is left blank, then the default value (0) is selected.
For more information about IBM guidelines on assigning confidence values, see How to select a threshold for acting using confidence scores
Click Save.
The external Search Data Set is displayed in the Cognitive Search Data Sets section.
The documents within this IBM Watson Discovery collection are included in the cognitive search functionality for this application.