Configuring the cognitive service providers for the BMC Helix Innovation Studio Cognitive Service
As an administrator, you can choose a cognitive service provider for cognitive services like auto-classification and conversation services. You can use one of the cognitive service providers for the following AI Service Management (Categorization and Classification) capabilities:
- IBM Watson service provisioned by BMC or by you, BMC Native (Google) based on the Google Cloud Platform.
- IBM Watson service provisioned by BMC or by you for chatbot and tone analyzer services.
- IBM Watson service provisioned by BMC for cognitive search.
Where to go from here
Action | Reference |
|---|---|
Configure the IBM Watson service activated by BMC to use AI Service Management (Categorization and Classification). | |
Configure your own IBM Watson service license to leverage AI Service Management (Categorization and Classification). | |
Configure the BMC Native (Google) classification to use AI Service Management (Categorization and Classification). |
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