Avoiding mismatches when requests are made through an SSL device
If a request is coming from a web service (WSDL) or a web-based (BIRT) report, and the request is made through an SSL device, a mismatch occurs assuming that the viewer.properties file is not set correctly. The URL of the request would be https://server; however, the service address in the response would be http://. To overcome this, set the base_url property of the viewer.properties file located in the <midTierInstallationDir>/WEB_INF folder, for example:
base_url = https://midtier:8080/arsys/
After setting this property, Mid Tieruses the base_url value; otherwise, the Mid Tierrelies on the URL specified by the server.
After you change the viewer.properties file, you must restart the Mid Tier.