Troubleshooting ARDBC LDAP plug-in issues

Plug-in type

ARDBC LDAP is a Java-based plug-in.

AR System server connectivity

AR System server interacts with the ARDBC LDAP plug-in when an event occurs on the ARDBC LDAP Configuration form. This plug-in (ardbcldappluginVerNum.jar) is installed in the <ARInstallationFolder>\pluginsvr directory. 

-VerNum represents the release version number.

Configuration information

The configuration information of the ARDBC LDAP plug-in is available in the AR System Administration: Plugin Server Configuration form.

The AR System Administration: AR System Configuration Generic UI form includes the Server-Plugin-Alias setting that points to the correct plug-in server alias as follows:
Server-Plugin-Alias: ARSYS.ARDBC.LDAP ARSYS.ARDBC.LDAP myServer:9999

See Updating-configuration-settings-by-using-the-AR-System-Configuration-Generic-UI-form, Configuring Java plug-in servers and Setting-plug-in-server-configuration-options. 

To troubleshoot ARDBC LDAP plug-in issues

1. Verify the ARDBC LDAP plug-in configuration.
2. Troubleshoot common plug-in related issues.
   For more information, see General-approach-for-troubleshooting-plug-in-issues.
3. To further investigate the issue, enable the following logs:
   
   • Server side logs. For more information, see Enabling-server-side-AR-System-logs.
   • Plug-in specific logs. For more information, see To enable logs for the ARDBC LDAP plug-in.

To enable logs for the ARDBC LDAP plug-in

1. In a browser, open the AR System Administration Console, and click System > General > Plugin Server Configuration.
2. On the Plugin Server Configuration form, from the Plugin Server Instance list, select the instance for which you want to enable logs.
3. Go to the Plugin Server Configuration tab.
4. In the Logging Configurations area, from the Log Level list, select DEBUG.
5. Click Apply.
   The arjavaplugin.log file generates the debug logs for the ARDBC LDAP plug-in.