Troubleshooting Report Scheduler plug-in issues

Plug-in type

Report Scheduler is a Java-based Filter API plug-in.

AR System server connectivity

AR System server interacts with the Report Scheduler plug-in by using the AR System Java API.

The plug-in arreportVerNum.jar and arreportingapiVerNum.jar ( — VerNum represents the release version number) are installed in the <ARInstallationFolder>\pluginsvr folder.

Configuration information

The configuration information of the Report Scheduler plug-in is available in the AR System Administration: Plugin Server Configuration form.

The AR System Administration: AR System Configuration Generic UI form includes the Server-Plugin-Alias parameter setting that points to the correct plug-in server alias.
Server-Plugin-Alias: ARSYS.ARF.REPORTSCHEDULER ARSYS.ARF.REPORTSCHEDULER myServer:9999

See Updating-configuration-settings-by-using-the-AR-System-Configuration-Generic-UI-form, Configuring Java plug-in servers and Setting-plug-in-server-configuration-options.

To troubleshoot Report Scheduler plug-in issues

1. Verify the Report Scheduler plug-in configuration.
2. Troubleshoot common plug-in-related issues.
   For more information, see the General-approach-for-troubleshooting-plug-in-issues.
3. To further investigate the issue, enable the following logs:
   • Server-side logs. For more information, see Enabling-server-side-AR-System-logs.
   • Plug-in specific logs. For more information, see To enable logs for the Report Scheduler plug-in.

To enable logs for the Report Scheduler plug-in

1. In a browser, open the AR System Administration Console, and select System > General > Plugin Server Configuration.
2. On the Plugin Server Configuration form, from the Plugin Server Instance list, select the instance for which you want to enable logs.
3. Go to the Plugin Server Configuration tab.
4. In the Logging Configurations area, from the Log Level list, select DEBUG.
5. Click Apply. 
   The arjavaplugin.log file generates the debug logs for the Report Scheduler plug-in.