Automating actions performed in third-party systems by using a content package


As an application business analyst, you can use content packages to leverage out-of-the-box connectors such as Automation Anywhere, Blue Prism, Azure, Jenkins, and UiPath. You can create services to automate user requests and integrate with third-party applications by using out-of-the-box content packages. For more information about the content packages, see Creating-content-packages-to-deploy-tailoring-changes-of-applications.

Important

BMC provides out-of-the-box content packages as reference material only.

Out-of-the-box content packages

BMC Helix Innovation Studioprovides the following content packages:

Third-party system

Example

Description

Content package

Service

Definitions and bot script

Microsoft Azure

Automate the task of creating a virtual machine in Azure.

BMC Sample Create Virtual Machine 21.05

NA

Automation Anywhere

Automate the task of providing user payslips by using an Automation Anywhere Robotic Process Automation (RPA) bot. The RPA bot connects to a payroll application, fetches the payslip, and shares the payslip with the user through an email.

BMC Sample Request Payslip 21.05


  • BMC Sample Request Payslip Definitions
  • BMC Sample Request PaySlip Bot Script.zip
  • Sample Payslips.zip

Jenkins

Automate the task of triggering a Jenkins job that deploys several applications.

BMC Sample Deploy  Instance 21.05

NA

Blue Prism

Automate the task of applying for a time off by using a Blue Prism Robotic Process Automation (RPA) process. The process connects to a Time off the application and submits the time off request for a user.

BMC Sample Request Time Off 21.05


BMC Sample Request Time Off Process.zip

Automate the task of providing user payslips by using a Blue Prism Robotic Process Automation (RPA) bot. The RPA process connects to a payroll application, fetches the payslip, and shares the payslip with the user through an email.

BMC Sample Request Payslip with Blue Prism 21.3.01

  • BMC Sample Request Payslip Blue Prism Process.zip
  • BMC Sample Request Payslip Blue Prism Rule.zip
  • Sample Payslips.zip

UiPath

Automate the task of providing user payslips by using a UiPath  Robotic Process Automation (RPA) bot. The RPA process connects to a payroll application, fetches the payslip, and shares the payslip with the user through an email.

BMC Sample Request Payslip with UiPath 21.3.01

  • BMC Sample Request Payslip UiPath Process.zip
  • BMC Sample Request Payslip UiPath Rule.zip
    • Sample Payslips.zip

Google Cloud Platform

Automate the task of creating a virtual machine in the Google Cloud Platform.

BMC 22.1. CreativeGcpVM

NA

Automate the task of creating a bucket in the Google Cloud Platform.

BMC 23.1.0 GoogleCloudCreateBucket

NA

Important

The sample services and related definitions are available by default in your development environment in the BMC Digital Workplace application.

Download the sample script files at PDFs-videos-and-API-documentation and use them in the third-party system. For example, to implement the Request a payslip service, you can download the BMC Sample Request PaySlip Bot Script.zip file and upload it to the third-party system.

To automate actions performed in a third-party system by using a content package

The following image describes the overview process to automate actions by using a content package:

Using sample service.png

Perform the following steps:

  1. Create a third-party connector configuration.
  2. In your development environment, customize the sample BMC Digital Workplace service content to align with your requirements.
  3. Test the content in your QA environment.
  4. Implement and deploy the content in your production environment.
    Learn about exporting and importing content packages at Deploying-application-tailoring-changes.


 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*