AR System Email Messages form

Use the AR System Email Messages form to store information for outgoing and incoming email messages. Each message is stored as an entry in the AR System Email Messages form.

For each message, this form provides the name of the mailbox from which the message was generated, the message type, name and organization of the mailbox owner; names of recipients sent to and copied; the text of the message (in HTML, plain text format, or a combination of both); and (under a separate tab) a list of any attachments included with the message. See the following figure for more information:

For information about using the Email Messages form to troubleshoot traffic between incoming and outgoing emails, see Setting-up-outgoing-email.

Field name	Description	Example
Mailbox Name	Name of the configured mailbox.
Mailbox Type	Select whether the mailbox is Incoming or Outgoing.
Display Advanced Options	Select Yes to display the advanced options available for viewing email information and errors.

Messages tab

The following table lists the first fields on the Messages tab.

Field name	Description	Example
From	Name of the mailbox the email is sent from.
Reply To	Reply-to email address for the mailbox owner or administrator, if you plan to enable users to reply to notification messages sent from this mailbox.
Organization	For email clients that display an organization name, the name of the mailbox owner, or the administrator's organization.
To	Email addresses for those who should receive outgoing messages from this mailbox.
CC	Email addresses for those who should receive copies of outgoing messages from this mailbox.
BCC	Email addresses for those who should receive blind copies of outgoing messages from this mailbox.
Subject	Subject line for your email.
Priority	Value to use in the email message to get the desired Microsoft Outlook priority. Numbers from 1 to 100 are acceptable. Important: Number 1 is the highest priority.

See the following figure for more information:

Attachments tab

The following table lists the first fields on the Attachments tab.

Field name	Description	Example
Add Attachment	Includes attachment with outgoing email.
Modify Attachment	Lets you modify the attachment or attachment name.
Delete Attachment	Removes attachments from outgoing emails.
Refresh Table	Refreshes the table after you have added, modified, or deleted an attachment.
Add Existing	Includes previously saved attachment with outgoing email.

See the following figure for more information:

Advanced Options tab

The following table lists the first fields on the Advanced Options tab.

Field name	Description
Templates tab
Header Template	Template to be used as the header template.
Content Template	Template to be used as the content template.
Footer Template	Template to be used as the footer template.
Variable Replacement tab
Field Values	Value for a variable in the template.
AR System Server	With qualification variables, the name of the server on which the form resides.
AR System Server TCP Port	With qualification variables, any access information that is necessary.
AR System Server RPC Number	With qualification variables, any access information that is necessary.
AR System Form	With qualification variables, the name of the AR System form to which these values apply.
Qualification	Query used to retrieve data and substitute it in the email.
Attachment Alternatives tab
Attachment Alternatives (attachment pool)	Attachment pool enables you to add the content of your email as a plain text, HTML, or RTF attachment, instead of typing it into the Body field in the Message tab.
Plain Text Content Attachment Encoding	Language encoding used.
HTML Content Attachment Encoding	Language encoding used.
RTF Content Attachment Encoding	Language encoding used.
Values Attachment Encoding	Language encoding used.

Message Information tab

The following table lists the first fields on the Message Information tab.

Field name	Description	Example
Message ID	The unique value that identifies the message.
Date Received	The date on which the message was sent; this value is retrieved from the Date header of the incoming message.
Date Sent	The date on which the message was sent; applicable to outgoing messages only.
Execute/Send At	The timestamp of when the incoming message was executed, or when the outgoing message was sent.
Parse Message	The parsing status of the message; applicable to incoming messages only. The options and their meanings are: No—The message has not yet been parsed. Yes—The message is still in the incoming queue. Error—An error occurred when parsing the message. Parsed & Executed—The message was successfully parsed and executed.
Send Message	The sending status of the message; applicable to outgoing messages only. The options and their meanings are: No—The message has not yet been sent. Yes—The message is still in the outgoing queue. Error—An error occurred when sending the message. Sent—The message was successfully sent. Error Sending-Retrying—The Email Engine is trying to send the message again because an error occurred at the previous attempt.

Errors tab

The Errors tab enables users to view error messages if their email is not sent correctly. The following table lists the first fields on the Errors tab.

Field name	Description	Example
Log Message Type	If a request fails to submit, the original message is returned as an attachment.
Log Message Number	The error message number.
Create Date	The creation date of the error message.
Log Message Text	If a request fails to submit, the error message that indicates the reason for the failure is returned.