Foundation field mappings after upgrading BMC Helix Innovation Studio to 21.3 or later
After BMC Helix Innovation Studio is upgraded to version 21.02 or later, you might want to understand how Foundation data from fields in BMC Helix Innovation Studio is mapped to fields in BMC Helix ITSM. The Foundation data model differs between BMC Helix ITSM and BMC Helix Innovation Studio. Most fields from BMC Helix ITSM Foundation and mapped to fields in the BMC Helix Innovation Studio Foundation library.
To continue using custom reports after you upgrade to version 21.3 or later, you must map fields from BMC Helix Innovation Studio Foundation data to the 21.3 or later versions.
You can refer to this topic to understand which fields are mapped to the BMC Helix Innovation Studio Foundation library, and how they are mapped.
Field mappings in Foundation data
The following table provides information about Foundation data field mappings between BMC Helix Innovation Studio and BMc Helix ITSM:
BMC Helix Innovation Studio Foundation data fields | BMC Helix Innovation Studio record definition | BMC Helix ITSM Foundation data fields | Description |
|---|---|---|---|
Person | com.bmc.arsys.rx.foundation:Person | CTM:People | Person only attributes |
CTM:People IS Bundle Access | Bundle Access Permission Associated to People. One entry is created per bundle. | ||
CTM:People IS Personas | Functional Roles associated with People. One entry is created per functional role. | ||
User | User login related details | ||
Primary Organization | com.bmc.arsys.rx.foundation:Primary Organization | COM:Company | Company only attributes |
COM:Company Alias | Company Alias details | ||
CTM:SYS-Access Permission Grps | Group association with Company | ||
Support Group | com.bmc.arsys.rx.foundation:Support Group | CTM:Support Group | Support Group only attributes |
CTM:Support Group Alias | Support Group Alias details | ||
CTM:Support Group Domain Tags | Support Group Association with domain tags | ||
CTM:SYS-Access Permission Grps | Group association with Support Group | ||
CTM:Support Group Association | Support Group Person Association | ||
CTM:Support Group Permission DomainTag | Join of Support Group Permission and Support Group Domain Tag | ||
Department | com.bmc.arsys.rx.foundation:Department | CTM:People Organization | Business Unit and Department Details |
Deprecated from Support Group hierarchy. It is not a permission-able entity in BMC Helix Innovation Suite | |||
Business Unit | com.bmc.arsys.rx.foundation:Business Unit | CTM:Support Group -> Support Organization | Business Unit associated with Support Group |
Operational Category | com.bmc.arsys.rx.foundation:Operational Category | CFG:Service Catalog | |
CFG:Service Catalog Assoc | |||
CFG:Service Catalog Domain Tag Assoc | |||
Site | com.bmc.arsys.rx.foundation:Site | SIT:Site | Site only details |
SIT:Site Alias | Site Alias details | ||
SIT:Site Company Association | Site association with Company | ||
Site Area | com.bmc.arsys.rx.foundation:Site Area | Deprecated | |
Region | com.bmc.arsys.rx.foundation:Region | CTM:Region | |
SIT:Site Alias Company LookUp -> Region | Region associated with Site | ||
Resolution Category | com.bmc.arsys.rx.foundation:Resolution Category | Deprecated | |
Root Cause Category | com.bmc.arsys.rx.foundation:Root Cause Category | Deprecated | |
Domain Tags | com.bmc.arsys.rx.foundation:Domain Tag Registry | CFG:Domain Tags | |
Functional Roles | Functional Roles | CFG:IS Personas |