Configuring the cognitive service providers for the BMC Helix Innovation Studio Cognitive Service
As an administrator, you can choose a cognitive service provider for BMC Helix Cognitive Automation like auto-classification and conversation services. You can use one of the cognitive service providers for the following BMC Helix Cognitive Automation:
- IBM Watson service provisioned by BMC or by you and BMC Native (Google) classification based on Google Cloud Platform for auto-classification.
- IBM Watson service provisioned by BMC or by you for chatbot and tone analyzer services.
- IBM Watson service provisioned by BMC for cognitive search.
Where to go from here
Action | Reference |
|---|---|
Configure the IBM Watson service activated by BMC to use the BMC Helix Cognitive Automation. | |
Configure your own IBM Watson service license to leverage the BMC Helix Cognitive Automation. | |
Configure the BMC Native (Google) classification to use the BMC Helix Cognitive Automation. |
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