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This version of the product has reached end of support. The documentation is available for your convenience. However, you must be logged in to access it. You will not be able to leave comments.

Troubleshooting Assignment Engine

The  is bundled with . Therefore, there is no separate procedure to troubleshoot . The com.bmc.arsys.assignmentEngine-<version number>-SNAPSHOT.jar is located in \BMC Software\ARSystem\deploy folder.

The  files are deployed at the following location:

\BMC Software\ARSystem\assignmentengine\bin

List of  files available after an upgrade:

  • araejversionNumber_buildNumber.jar
  • aej-message-bundle.properties
  • log4j.properties
  • aejstartup.bat

The bin folder is empty if you have performed a fresh installation. These files are present but are not used during an upgrade.

List of  files available after a fresh installation

  • araejversionNumber_buildNumber.jar
  • aej-message-bundle.properties
  • log4j.properties
  • aejstartup.bat

 

 

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AR System 22.1