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Specifying passwords and properties for connecting services to the server

To connected services to the server, you will perform these tasks:

  • Change application server passwords, which are required passwords that Remedy applications use when they connect to the . Components that use application server passwords include  , plug-in servers, the  server, the  server, the , and custom applications. Most application server passwords are initially set when you install , but you can change them at any time by using the Connection Settings tab.
    If you change an application server password on a , you must also make the change for the application that connects to that server. 
  • Set the RPC program number and port information for plug-in and DSO servers.
  • Configure timeout settings for the plug-in servers.

To set connection settings

  1. In a browser, open the Remedy AR System Administration Console, and select System > General > Server Information.
  2. Click the Connection Settings tab.
    AR System Administration: Server Information form—Connection Settings tab
    ServerInfo-Connection settings.gif

  3. Edit the options on the tab as needed:

    Connection Settings tab fields

  4. Click Apply.
  5. Restart the  for the Connection Settings to take effect.

 

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AR System 22.1