Specifying passwords and properties for connecting services to the server

To connected services to the server, you will perform these tasks:

• Change application server passwords, which are required passwords that Remedy applications use when they connect to the . Components that use application server passwords include  , plug-in servers, the  server, the  server, the , and custom applications. Most application server passwords are initially set when you install , but you can change them at any time by using the Connection Settings tab.
  If you change an application server password on a , you must also make the change for the application that connects to that server. 
• Set the RPC program number and port information for plug-in and DSO servers.
• Configure timeout settings for the plug-in servers.

To set connection settings

1. In a browser, open the Remedy AR System Administration Console, and select System > General > Server Information.
2. Click the Connection Settings tab.
   AR System Administration: Server Information form—Connection Settings tab
   

3. Edit the options on the tab as needed:
   
   Connection Settings tab fields
4. Click Apply.
5. Restart the  for the Connection Settings to take effect.