Limiting the number of report entries

To limit the number of entries in an () report, you can add the following new parameters to the config.properties file.

Parameter	Description
arsystem.nativereport.onscreen_max_entries	Determines the maximum number of records that can be rendered on the screen in an report. The default value is 2000; only the first 2,000 records are exported. If the parameter is not set or set to 0 in the config.properties file, reports use the default value, that is 2000.
arsystem.FileExport_max_entries	Determines the maximum number of records that can be exported (as CSV, ARX, and so forth) in an report. The default value is 2000; only the first 2,000 records are exported. If the parameter is not set or set to 0 in the config.properties file, reports use the default value, that is 2000.
arsystem.webreport.onscreen_max_entries	Determines the maximum number of records that can be rendered on the screen and the maximum number records that can be exported in a web report. The default value is 2000; only the first 2,000 records are exported. If the parameter is not set or set to 0 in the config.properties file, reports use the default value, that is 2000.

Best practice
We recommend that you publish a report if you estimate that the report would contain more than 5000 entries.

Additionally, you can limit the number of entries in a report by using the Publish Report plug-in as described in the following procedure.

To limit the entries in an report

Open Remedy AR System Administration Console, and select System > General > Plugin Server Configuration.
On the AR System Administration:Plugin Server Configuration form, select the appropriate Plugin Server instance and the Plugin set.
On the Plugin Configuration tab, click the ARSYS.ARF.PUBLISHREPORT plug-in from the Plugin Name list and then click Modify.
In the Modify Existing Plugin form, modify the setting value for ARSYS.ARF.PUBLISHREPORT on the User Defined Elements panel.
The default value is 2000.
When you change the limit of the entries value to 5000 or more, you must also increase the heap size to more than 1 GB as per your requirement, for example, Xmx1024m or Xmx2048m. The default value is Xmx512m. You can modify the heap size in the armonitor.cfg file at the following location:
"C:\Program Files\Java\<Java_Home_Folder>\bin\java" –Xmx512m -classpath C:\Program Files\BMC Software\ARSystem\pluginsvr\arpluginsvr91_build001.jar; C:\Program Files\BMCSoftware\ARSystem\approval\bin\armaskingImpl91_build001.jar; C:\Program Files\BMC Software\ARSystem\arserver\api\lib\arcmnapp91_build001.jar" com.bmc.arsys.pluginsvr.ARPluginServerMain -x BMC-GXDH6Q1 -i "C:\Program Files\BMC Software\ARSystem" –m
Click OK.
The new value for ARSYS.ARF.PUBLISHREPORT is displayed on the Plugin Server Configuration form.