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Configuring  report settings for the mid tier

Warning

Important

BMC has announced the end-of-life plan for  for BMC Helix ITSM and   by April 28, 2022. For more information, see Deprecated-and-discontinued-features.

The Report Settings page appears in the Mid Tier Configuration Tool. It enables you to configure report settings for Remedy Mid Tier. Remedy Mid Tier uses the Reporting Working Directory option for all report types.

Report Settings page

Report_settings.png

Reporting Working Directory

The working directory where Remedy Mid Tier deposits report definitions to be picked up by the relevant report engine (Web and ). Enter the complete (absolute) path for this directory, for example: ARSystemInstallDir\midtier\reports. If this directory is not under the web server's root document directory, configure your web server with a virtual directory to point to this directory.

 

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AR System 22.1