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This version of the product has reached end of support. The documentation is available for your convenience. However, you must be logged in to access it. You will not be able to leave comments.

Adding FTS licenses

You can add FTS licenses only on-premises deployments.

 is integrated throughout the . You must define a license before installing .

To add an FTS license

  1. From the IT Home page, open the AR System Administration Console.
  2. Choose System > General > Add or Remove Licenses.
  3. Click Add New.
  4. Define the following settings:
    • License Type—BMC Remedy Full Text Search
    • Number of Licenses—1
  5. Click Save.
  6. Restart the .

 does not support  if you have read-only database. For more information on using read-only database, see Using read-only database.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

AR System 22.1