Default language.

Setting up outgoing email

Types of outgoing email in the  include:

  • Notifications—The most important use of outgoing email is using workflow to send notifications to users.  uses the  to send all notifications, not just email. You must install the  to send notifications from the .
  • Replies to senders—A common function of outgoing email is making replies to senders (who send email to the incoming mailbox) with results. When you created an incoming mailbox, one crucial task you perform is associating an outgoing mailbox, specifically for the purpose of replying to emails that require a response, for example, query results. For more information, see Sending professional-looking reply email.
  • Messages form—You can send outgoing email using the AR System Email Messages form. You can type the message, or specify contents templates to use in the body of the email. Typically, you only use the AR System Email Messages form for configuring or troubleshooting the . The average user never sees or needs this form. 

Related topics

Creating-and-using-email-templates

The examples of outgoing email in the topics that follow use label/value pairs, aliases, variables, templates, and special keyword syntax as message content. The  ignores any other text. The JavaToMimeMapping.properties file contains a list of character set conversions for your outgoing mail. You can find this file in the  installation directory.

This section provides the following information and instructions for creating and transmitting outgoing email messages from the . Topics include:

 

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