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Configuring Approval Server to work with flowcharts

  1. On the AR System Server Administration Console, select System > General > Server Information.
  2. On the Advanced tab, set the Default Web Path to:http://ARSystemServerName:8080/arsys
    For more information, see Configuring-AR-System-servers.
  3. On the Basic tab of the AP:Process Definition form, select a value from the Generate Preview list.
  4. On the General Settings page of the BMC Remedy Mid Tier Configuration Tool:
    1. Set the Data Visualization Module Server to the server where the Visualizer plug-in is installed.

    2. Select the appropriate authentication server.
      See Setting-external-authentication-options.

      You must have Flash version 9.x or later installed on the machine.

  5. The flowchart view is compatible with . You can use  to display the flowchart view for an approval request.

    The Data Visualization Field cannot be seen if you are using Mozilla Firefox 2.0.0.11 on Apple MacOS 10.4.11; this is an issue with the browser.

 

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