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Creating selection lists in Progressive Web Applications

As a Remedy developer, you can create a list where application users can select multiple options. Users can use this list to populate a field. 

Example scenario: selection of multiple stakeholders

The Remedy developer Seth wants service desk agents to add a number of stakeholders to the list of people who are notified about the status changes of a ticket.

image2021-5-14_12-11-25.png

For this, Seth wants to create a selection field consisting of stakeholders listed with check boxes against each name so that the service desk agent can quickly select and add stakeholders to the CC list.


To create selection lists in Progressive Web Applications

  1. In , create a Progressive View.
  2. Drag and drop Character into the view.
    image2021-5-14_16-24-5.png
  3. Select the character field.
    image2021-5-14_16-27-32.png
  4. In the Properties tab, beside Attributes > Menu Name, click the ellipsis (image2021-2-18_11-33-49.png) button.
    The Menu Name dialog opens.
  5. In the Name field, enter the name of the form which contains the options you want to display in the list.
  6. Select Search as the menu category.
    image-2023-8-7_21-54-2.png
  7. In the Menu Style list, select Append. 
    If you select Overwrite, you get a list that allows selecting only one item.
  8. In the Display > Display Type list, select Drop-Down List.
  9. (Optional) Under Display, in the Menu Delimiter field, enter the character that should appear between the selected options when this data is saved.
    For example, if you enter a slash (/) as the delimiter, you generate the following data within the application:
    Option1/Option2/Option3
    Irrespective of the delimiter you specify, application users see a comma (,) as the delimiter in the field.
  10. Save the changes.

Validating the multiple selection list in PWA

  1. In a browser, log in to PWA.
    <serverName>:8080/arsys/pwa/#/login
  2. Change the URL to include the Progressive View form that you created in .<serverName>:8080/arsys/pwa/#/forms/<serverName>/<formName>/<viewName>
  3. (Optional) If you want to display more changes you made in , you must sync the cache in Mid Tier. 
    1. Log in to  configuration.
      <serverName>:8080/arsys/shared/config/config.jsp
    2. Click Sync Cache.
    3. Refresh the browser displaying the progressive view form.

Related topics

Creating-and-managing-fields

Types-of-data-fields





 

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