Modifying Foundation data in related applications after an update
The data wizard modifies Foundation data in forms and in configuration items (CIs). If you use the data wizard to modify this data, you must change the same data on applicable applications such as , , and .
The following table displays the data that is modified by the Data Wizard:
Data administration type | Fields containing the value | Required filters to find the correct value |
|---|---|---|
Company | Company | None |
Person name |
|
|
Login ID |
| None |
Generic categorization |
| Category Type (required information) |
Operational categorization |
| None |
Product categorization |
| None |
Product model and version | Product Model/Version |
|
Site | Site | None |
Site information |
| Site |
Support group |
| Support Company |
The data wizard does not update the terms and conditions qualification. You must access the following forms by using the in order to manually update their fields.
BMC Service Level Management conditions and qualification forms
Form name | Form alias | Field name | Field ID |
|---|---|---|---|
SLM:RuleCondition | SLM Condition Template | Condition | 500068600 |
SLM:ServiceTarget | Service Target | TermsandConditions | 300271400 |
HPD:HPDSLM:Qualbuilder | Qualification Builder | Qualification | 300271400 |
CHG:CHGSLM:Qualbuilder | Qualification Builder | Qualification | 300271400 |
AST:ASTSLM:Qualbuilder | Qualification Builder | Qualification | 300271400 |
To update the conditions and qualification forms by using
- Open one of the forms by changing the URL path in your browser and replacing everything after your server name in the URL with the form name.
- Search for the records to modify.
Use the Advanced Search Bar to find records that meet the following criteria:
'Name*' LIKE "SLM00101_TC%" - Change the appropriate Terms and Conditions fields.
For the HPD:HPDSLM:Qualbuilder, CHG:CHGSLM:Qualbuilder, and AST:ASTSLM:Qualbuilder forms, modify the Qualification (3002714000) field by changing the values of individual fields, and then click Save.
For example, open a record in the HPD:HPDSLM:Qualbuilder form in modify mode and change the value of the Product Categorization Tier 1 field by selecting a value from the field list or by typing in the field. When you click Save, the Qualification (3002714000) field is updated. - Click Save.
- Repeat steps 1 through 4 for each of the five forms listed in the conditions and qualifications forms table.