Monitoring and managing processes across the server group


Important

The information in this topic is applicable only for on-premises environments.

If you are a SaaS subscriber and if you want to update a process, contact BMC Support.

The Manage Process screen provides a single location to view the list of all processes running in your environment. This includes all the processes running on the servers, mid tiers, and any other environment where armonitor is present.

Related topics

Navigating the AR System Management Console to manage server groups

Required permissions 

You must have at least one of the following permissions to access the Manage process screen:

  • AR System Administrator
  • AR System Configuration Administrator
  • Integration Administrator
  • Email Administrator

Considerations

  • (Windows) You cannot add and update an external Windows service such as Tomcat.exe, Email Engine, and Flashboard by using the Manage Process screen.
  • You cannot delete a process command that you have already added.

    You can delete the process command only from the armonitor.cfg (armonitor.conf) file. You need to restart the AR System services after deleting a particular process.

  • A fully qualified server name is displayed only for the AR System server. However, a fully qualified server name is not displayed for Mid Tier (File Deployer process) and Smart IT (File Deployer process).
  • You can disable the Execute Operation image2018-5-23_16-14-40.pngbutton on the Manage Process screen by setting the Disable-Manage-Process-Operation property in ar.cfg to true. This restricts any random operation on the processes and enables you to only view the processes and their status.

To monitor the processes

Select an environment within the server group. Select from the following options:

Option

Description

All

Lists processes of all the components in a server group where the armonitor is running. This includes all hosts.

Host

Lists processes from a specific host environment that you select from the drop-down list. This shows the processes on all armonitors running on the selected host.

Type

Lists process for a specific component type that you select from the drop-down list. Component types include:

  • ARServer
  • Midtier
  • SmartIT

Name

Lists processes from a specific armonitor instance that you select from the drop-down list. This shows processes from a single server, midtier and, SmartIT instance within the server group.

When you select an option, all processes running in the selected environment are displayed in the table. Additional configuration details are displayed when you select a row in the table.

Important

When you select plug-in related process except for the native plug-in server, additional configuration information displays the Plugin Server Configuration form. You must select the specific plug-in instance to view additional configuration details.

To start, stop, or restart a process

  1. Select an environment within the server group. Select from the following options:

    Option

    Description

    All

    Lists processes of all the components in a server group where the armonitor is running. This includes all hosts.

    Host

    Lists processes from a specific host environment that you select from the drop-down list. This shows the processes on all armonitors running on the selected host.

    Type

    Lists process for a specific component type that you select from the drop-down list. Component types include:

    • ARServer
    • Midtier
    • SmartIT

    Name

    Lists processes from a specific armonitor instance that you select from the drop-down list. This shows processes from a single server, midtier and, SmartIT instance within the server group.

  2. In the Operations field, perform an operation for the process identified. Select from the following options:

    Option

    Description

    Stop

    Stops the selected process.

    Start

    Starts the selected process.

    Restart

    Restarts (stops and then starts) the selected process.

    Refresh

    Reloads the configuration and detailed data for the selected process. Important: Some processes such as Plug-in server process might restart when you click Refresh.

  3. Select an operation, and click the Execute Operation image2018-5-23_16-14-57.png button.

To manage server configuration during runtime

  1. Select an environment within the server group. Select from the following options:

    Option

    Description

    All

    Lists processes of all the components in a server group where the armonitor is running. This includes all hosts.

    Host

    Lists processes from a specific host environment that you select from the drop-down list. This shows the processes on all armonitors running on the selected host.

    Type

    Lists process for a specific component type that you select from the drop-down list. Component types include:

    • ARServer
    • Midtier
    • SmartIT

    Name

    Lists processes from a specific armonitor instance that you select from the drop-down list. This shows processes from a single server, midtier and, SmartIT instance within the server group.

  2. In the Operations field, perform an operation for the process identified. Select from the following options:

    Option

    Description

    Update

    Updates the command in the Command field for the selected process.

    Add

    Enables adding a new process to armonitor. Important: You cannot add process with the same command or parameter that is already registered in armonitor.

  3. Select an operation, and click the Execute Operation image2018-5-23_16-14-57.png button.

 

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