The E-Bonding Runbook Log Console provides centralized access to all E-Bonding Runbook logs. E-Bonding Runbook continuously writes the status of all transactions and messages, so that administrators can assess the condition of the platform live.
 The E-Bonding Runbook Log Console is thus also the central point for troubleshooting.
Access: To access the permission „BGI User" is necessary
Access: ITSM Homepage > VIPCON E-Bonding Runbook > E-Bonding Runbook Log Console

Illustration 4 Access E-Bonding Runbook Log Console

E-Bonding Runbook Log Table

The "E-Bonding Runbook Log Table" shows all information that is available from the logging available.

Illustration 5 E-Bonding Runbook Log Table
The table field shows the following columns:

Name	Description
Create Date	Creation date of the log entry
Transaction ID	E-Bonding Runbook Header Information – Unique Transaction ID
Message ID	E-Bonding Runbook Header Information – Unique Message ID
Status Transaction	Status of the Transaction: OPENCLOSEDERROR
Status Message	Status of the message: NEWENRICHEDENABLERCALLEDRETRYVALIDATEDWIPPROCESSEDCLOSEDERROR
Status Message Code	In case of an error this value references the E-Bonding Runbook error codes
Operation	E-Bonding Runbook Operation
Direction	IN = Partner to E-Bonding Runbook OUT = E-Bonding Runbook to Partner
Modified Date	Last modified date of the log entry
Root Request ID	Unique ID of the ITSM tickets (e.g. Incident or Change Number)
Child Request ID	Unique ID of the ITSM sub ticket (e.g. Work Info or Task ID)
Partner ID	Unique ID of the E-Bonding Runbook Partners
Partner Ticket ID	Partner Ticket ID (for information)

For each selected table entry, the following information can be displayed (if available):

Name	Description
Status Message Text	Status description for messages with errors.

Search Filter

The "Search filter" is by default "collapsed". Clicking on the logo can open it.
In this area, the results of the log table using QBE Searches can be restricted. For this purpose, only the search term must be typed in the relevant field or selected via the menu.

Illustration 6 Search Filter
The following actions can be performed in the "Search filter":

Name	Description
Search	Starts the search with the specified search criteria.
Clear	Clears all the search fields.

Resend Failed Messages

This section describes the function of the control button "Set Message(s) to Retry" available in the lower section of the form.
This button resets all message entries that have been selected in the Log table field.
Usage:

1. Mark one or more ERROR messages
2. Press the button

Result:

1. The E-Bonding Runbook Log & TransactionDB entries will be changed to
   1. Transaction Status = OPEN
   2. Message Status = RETRY
2. The E-Bonding Runbook system will collect all message in Status RETRY within the next Retry-Scheduler-Run and resend them to the partner system

Note:
Only those messages can be reset to E-Bonding Runbook status RETRY that are currently in E-Bonding Runbook status ERROR.
 Only OUT messages can be set to E-Bonding Runbook status RETRY.