E-Bonding Runbook Change - Outbound Events
The Event Engine generates E-Bonding Runbook outbound events. The Event Engine is a set of BMC Remedy ARS workflow objects, which collect events within BMC Remedy ITSM Suite. The events are the source of every outbound interface communication.
Summarized the following events are processed by E-Bonding Runbook Change:
- Creation of Change Requests
- Creation of Change WorkInfo (incl. attachments)
- Creation of Change Tasks
- Creation of Change Relations to other ITSM Change Requests
- Creation of Change to CI Relation
- Update of Change Requests
- Update of Change Tasks
- Deletion of Change Relations to other ITSM Change Requests
- Deletion of Change to CI Relation
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