Installing Smart IT using silent mode



When you install Smart IT in silent mode, you run the installer from a command line. For other options for installing Remedy with Smart IT (Smart IT), see Performing-the-Smart-IT-installation.

Before you begin

Complete the steps in Preparing-for-installation-of-Smart-IT



To install Smart IT in silent mode

Use the following template to install Smart IT in silent mode:


File name

Smart IT_ini_template.txt

Location

\windows\Smart_IT\Disk1 (Windows)

/Linux/Smart_IT/Disk1 (Linux)

The following table describes the parameters that are used in the above mentioned template:

Parameters

Descriptions

-J ORACLE_RDBMS_USED=false

Smart IT Oracle server database. This option should be selected to true if you are installing Oracle server through silent file. Keep other database options false.

-J MS_SQL_RDBMS_USED=false

Smart IT SQL server database. This option should be selected to true if you are installing SQL through silent file. Keep other database options false.

-J POSTGRE_SQL_RDBMS_USED=true

This option should be selected to true if you are installing PostgreSQL through silent file.

-J BMC_MYIT_RDBMS_HOST=Smart IT_DB_HOST

Smart IT database host name.

-J BMC_MYIT_RDBMS_SID_OR_DB_NAME=Smart IT

Smart IT database name.

-J BMC_MYIT_RDBMS_USER=postgres

Database username.

-J BMC_MYIT_RDBMS_PASSWORD=password

Database password.

-J BMC_MYIT_RDBMS_PORT=5432

Database port.

-J BMC_MYIT_POSTGRES_CASE_IN=false

Set this option to true if you want to install Smart IT with Postgres with the In-case-sensitive option (CITEXT). Set this option to false if you want to install Smart IT with Postgres with the case-sensitive option.

-J BMC_MYIT_RDBMS_SCHEMA_SYSTEM_DATA=Smart IT_System

Smart IT system schema name.

-J BMC_MYIT_RDBMS_SCHEMA_BUSINESS_DATA=Smart IT_Business

Smart IT business schema name.

-J BMC_MYIT_RDBMS_SCHEMA_BUSINESS_PASSWORD=password

Smart IT business schema password.

-J BMC_MYIT_RDBMS_SCHEMA_SYSTEM_PASSWORD=password

 Smart IT system schema password.

-J BMC_USER_INSTALL_DIRECTORY=C:\Program Files\BMC Software\Smart_IT

Smart IT installation directory.

-J BMC_USE_AR=true

Set it to true for fresh installation only.

-J BMC_JAVA_JRE_64_BIT_HOME_PATH=C:\Program Files\Java\jre8

64-bit JRE path for Smart IT application.

-J BMC_AR_ADMIN_USER=Remedy Application Service

AR administrator user.

-J BMC_ITSM_USER=Remedy Application Service

Remedy IT Service Management administrator user.

-J BMC_AR_USER=Remedy Application Service

AR user.

-J BMC_AR_PASSWORD=DES\:627de99428cecbec17770f57e43a758b

AR password.

-J BMC_ITSM_PASSWORD=arsystem

Remedy IT Service Management password.

-J BMC_REAL_ITSM_PASSWORD=DES:9c23964004dd61da65dbf283dbf8a
70614e41d28ecdde9a1ec34f3b29cffa3190c8a7cc1ebc3738c

Remedy IT Service Management encrypted password.

-J BMC_AR_SERVER_NAME=AR_SERVER_HOST_NAME

AR server host name (For example, *.bmc.com)

-J BMC_ITSM_SERVER_NAME=ITSM_HOST_NAME

Remedy IT Service Management server host name (For example, *.bmc.com)

-J BMC_AR_PORT=

AR Server port.

-J BMC_ITSM_PORT=

Remedy IT Service Management server port.

-J BMC_MYIT_NEW_CLUSTER=true
-J BMC_MYIT_EXIST_CLUSTER=false
-J BMC_MYIT_UPGRADE_CLUSTER=false
-J BMC_MYIT_UPGRADE_NO_CLUSTER=false

Set it to true for fresh installation only.

-J BMC_MYIT_JSP_TOMCAT_HTTP_PORT=9000

Tomcat port.

-J BMC_MYIT_JSP_TOMCAT_INSTALL_DIRECTORY=
C:\Program Files\Apache Software Foundation\Tomcat8.0

Tomcat installation directory.

-J SKIP_OPENFIRE_INSTALLATION=false

Set this openfire installation flag to false if you need to skip this.


-J INSTALL_OPENFIRE_LOCALLY=true

Set this flag to true if you need to install openfire locally. Otherwise, set it to false if you are pointing to a remote server.

-J OPENFIRE_HOST= OPENFIRE_HOSTNAME

Openfire host (For example, *.bmc.com).

-J OPENFIRE_BOSH_URL=http://OPENFIRE_HOST:Port/http-bind/

Openfire URL (For example, http://*.bmc.com:7070/http-bind/).

-J OPENFIRE_CLIENT_PORT=5222

Openfire port.

-J OPENFIRE_DB_SCHEMA=openfire

Openfire database schema.

-J OPENFIRE_DB_SCHEMA_PASSWORD=openfire

Openfire schema password.

-J OPENFIRE_DATA_DIR=C:\Program Files
\BMC Software\Smart_IT\Smart_IT\openfire

Openfire data directory.

-J OPENFIRE_PASSWORD=*****

Openfire administrator's password.

-J OPENFIRE_LOGIN=admin

Openfire administrator's username.


 





 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*