This documentation supports the 20.02 version of Remedy Service Desk.To view an earlier version, select the version from the Product version menu.
Working with reports
Remedy ITSM provides a variety of predefined reports to give you quick and easy access to information about your system. Use the Report console to generate these reports. If the predefined reports return more information than you need, you can manage the scope of the report using qualifications. See the following topics: