Reassigning task sequence numbers

When you relate tasks or task groups to an incident, they are automatically sequenced in the order in which you related them to the incident. This sequence is strictly enforced inside the incident.

You can, however, reassign the sequence in which tasks and task groups are performed. You can also assign the same sequence number to more than one task or children tasks of a task group. If two tasks or children tasks of a task group have the same sequence number, they are considered peers. You can work on peer tasks in any order.

The following procedures are described here:

• • To reassign a sequence to task groups and tasks
  • To reassign sequence numbers to task group children

To reassign a sequence to task groups and tasks

1. Open an incident request and click the Task tab.
2. In the Tasks and Task Groups table, select the task that you want to resequence.
3. Click either the up arrow or the down arrow located to the right of the table. This moves the selected task either higher or lower in the sequence.
4. Click Close.

To reassign sequence numbers to task group children

1. Open an incident request and click the Task tab.

2. In the Tasks and Tasks Groups table, select the task group.
   The tasks assigned to the task group appear in the Children of Selected Task Group table.

   Warning

   Note

   You might need to click inside the Children of Selected Task Group table to refresh its contents.

3. In the Children of Selected Task Group table, select the task you want to reassign.
4. Click either the up arrow or the down arrow located to the right of the table. This moves the selected task either higher or lower in the sequence.