This documentation supports the 20.02 version of Remedy Service Desk.To view an earlier version, select the version from the Product version menu.

Accessing and navigating the interface

As a support agent, use this section to learn how to access the Remedy Service Desk and work in the user interface.

Accessing the Remedy ITSM Suite applications

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Navigating the interface

The following topics provide general information about how to work in the Remedy Service Desk user interface:

 

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