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Information
This documentation supports the 20.02 version of Remedy Service Desk.To view an earlier version, select the version from the Product version menu.
Task management permissions
Ensure that you have the permissions described in the table below to view, create, or modify a task related to an incident or a problem. You can open the task either from the parent request or your IT home page. Depending upon the permissions given to you by your administrator, you can perform these operations on a task.
