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This documentation supports the 20.02 version of Remedy Service Desk.To view an earlier version, select the version from the Product version menu.

Costing in Incident Management

Incident Management uses the Cost module to track costs associated with incidents.

The integration uses the common cost creation dialog box that is provided by the Cost module. Fields on the Incident Request form integrate with Cost module forms to show cost data related to an incident.


 

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Remedy Service Desk 20.02