This documentation supports the 20.02 version of Remedy Service Desk.To view an earlier version, select the version from the Product version menu.

Solution Database records

You can create and modify solution database records. Also, you can query and add key words to a solution database.

Successfully creating a solution database entry through web services returns the newly created solution database ID.

See the following topics for detailed information about the individual services and functions:

 

 

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