This documentation supports the 20.02 version of Remedy Service Desk.To view an earlier version, select the version from the Product version menu.

Problem investigation records

As a developer, you can create and modify problem investigation records, query a problem investigation or a list of problem investigations.

You submit Problem Investigation entries through the PBM:ProblemInterface_Create form.

See the following topics for detailed information about the individual services and functions:

 

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