This documentation supports the 20.02 version of Remedy Service Desk.To view an earlier version, select the version from the Product version menu.

Developing integrations

One of the design requirements for the BMC Remedy ITSM Suite is that all applications and modules must provide defined interfaces for integration purposes. These interfaces abstract the third party applications that integrate with the BMC Remedy ITSM applications and modules.

Task

Reference

For Remedy Service Desk Integrations

To integrate Remedy ITSM with BMC Cloud Lifecycle Management

To design and automate event-driven tasks across applications by using BMC Helix Integration Service


 

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