This documentation supports the 20.02 version of Remedy Knowledge Management.To view an earlier version, select the version from the Product version menu.

Understanding search results

Search results are displayed in order based on the relevance score, according to your document viewing permissions. The most relevant result appears at the top of your results list. The number of search results that match your search criteria is displayed above the search results list. At the bottom of the list, you can click Previous or Next to navigate among the result pages.

Related topics

Using

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*