This documentation supports the 20.02 version of Remedy Knowledge Management.To view an earlier version, select the version from the Product version menu.

Managing knowledge article relationships

A relationship between two knowledge articles denotes that some kind of connection exists between the articles. Use the Relationships tab in the Details page of the knowledge articles to create and remove relationships, and to view related articles. You can create an unlimited number of relationships between two articles, but each relationship must be unique.

Related topics

Using
Creating-and-publishing-knowledge-articles
Managing-knowledge-article-metadata

This section provides the following topics:

 

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