This documentation supports the 20.02 version of Remedy Knowledge Management.To view an earlier version, select the version from the Product version menu.

Indexing on demand

You can override defined indexing intervals by performing ad hoc indexing of a knowledge source and rebuilding the index for the source, as required. For more information, see Configuring-indexing-intervals

Related topics

Configuration-tasks-and-reference
Managing knowledge sources


After the indexing is successfully completed, the source becomes immediately available for searching.

To perform ad hoc indexing, click Rebuild Index.

The Status column displays the following status sequence: In Progress > Indexing or Failed > Ready.

For information about enabling or disabling indexing of a knowledge source, see Toggling-knowledge-source-availability.

 

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