This documentation supports the 20.02 version of Remedy Knowledge Management.To view an earlier version, select the version from the Product version menu.

About managing knowledge sources

Knowledge sources contain data that can be managed and searched from within BMC Knowledge Management after they are registered. Only knowledge that is contained in registered knowledge sources is recognized and used by BMC Knowledge Management.

Related topics

Configuration-tasks-and-reference
Managing knowledge sources


Registration enables Knowledge Admin users to add knowledge sources in addition to the following default knowledge sources:

  • Decision Tree
  • How To
  • Known Error
  • Problem Solution
  • Reference

 

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